Digital adoption

Digital Adoption in Healthcare: What the Future Looks Like Now

Today, we’ve seen how health goes digital. Most countries around the world are leaning toward digital adoption in healthcare. But, how are things going on now?

Read on to learn more.


When providers introduce change to consumers, it is always a challenge.

Consider when you notice that an app on your smartphone needs an update. You already know that updating the app would improve it. But, you just do not want to do it.

Trying something different can be translated to a temporary discomfort of unfamiliarity. You also believe that it will cause a delay in the process.

Healthcare is affected by this particularly. This industry is a field that has been trying to give digital solutions to patients. But for a long time, they met a lot of challenges.

There are already many options for telehealth services before the COVID-19 pandemic. But, less than 20% of the population has ever tried it.

Now, the crisis forced us to adopt these digital solutions. With the social distancing restrictions, the face of medicine has shifted significantly.

Telehealth in Digital Adoption in Healthcare

Telehealth outlines digitally remote health services and processes. It actually comprises both clinical and non-clinical services, which includes:

  • diagnosing
  • drug prescription
  • making appointments
  • accessing medical records
  • paying health bills
  • remote/robotic surgery
  • mental health care
  • medical advice
  • monitoring of symptoms
  • medical studies and content management
  • healthcare system management and integration
  • training and supervision for practitioners
  • administrative work and data entry
  • gathering of health data, research, and analysis

On the other hand, telemedicine specifically denotes remote clinical care services.

Digital Adoption in Healthcare in Times of COVID-19

There are many advantages to having more digital solutions for medical care for both doctors and patients.

But prior to COVID19, most patients opted for less efficient ways. They still want to see a doctor in person and continue to connect with medicine in the normal way. This did not change until March 2020.

Telehealth visits increased by 50% in that time, as per Frost & Sullivan’s research. People were suddenly unable to decline a video consultation instead of an in-person appointment.

Even companies like eConsult said that digital consultations spiked up. It went from 300 to 3,000 digital consultations every hour. What a change!

Why is telehealth is so crucial now? One reason is that 1 out of 3 doctors is older than 55. Telehealth protects those that have the highest risk of infection. And this is true especially on the frontline of COVID-19.

As a result, it is critical to ensure that doctors can quickly onboard and use devices.

There are a surprising number of new users. As a result, the demand for support is quite high within telehealth services. That is why a Digital Adoption Platform, such as WalkMe, is critical.

WalkMe DAP gives simplified support, a faster user training process, and a centralized knowledge base. As a result, doctors can keep treating and save millions around the world.

Now, we expect more trends in digital adoption in healthcare. They are not just a luxury now. They are vital for everyone.

Digital Transformation

Digital Transformation Of Health And Care: Build An Effective Roadmap

How will you build a smart roadmap towards the digital transformation of health and care? Well, healthcare organizations know that planning is the key. Especially when it comes to technological initiatives.

Digital transformation is the buzzword of every organization. And healthcare industries are no exemption. That’s why IT and executive leaders must consider general best practices. While keeping in mind their unique challenges.

In this post, we will discuss ways on how to build an effective road map. Thus helping organizations achieve the digital transformation of health and care.

Ways In Building A Smart Roadmap Towards Digital Transformation Of Health And Care

There are 4 practical ways on how to build a practical roadmap for healthcare digital transformation. Let’s discuss each one of them.

Before Making A Plan, Assess First Your Needs As Well As Your Pain Points

Healthcare teams must identify first the key problems. As well as the opportunities that drive the mission. Inform your team how you would define value. It may require time and money.

But identifying and explaining how the improvements can lessen the costs and benefit users may supersede concerns. Moreover, tech teams must be ready to drive that consistency and transparency within IT service management.

Leveraging The Value Of Diverse Stakeholders And Experiences

New programs and devices affect everyone. Thus, it’s a good step to form an interdisciplinary team. They are to explore, plan, or troubleshoot new ideas before parenting to executive leadership.

Besides, having diverse stakeholders ensures the same way of executing digital transformation efforts. Especially across systems and campuses. That consistency drives a better user experience for patients and staff.

Balance Your Objectives for Greater Stability

If you want an effective digital transformation roadmap, then place equal weight on people, processes, and technology. What does that mean?

It means you need to identify the who deliver and receive services. You also need to address usability and security. As well as evaluate forward-thinking tools and improve care delivery. Moreover, this approach can benefit initiatives of any size.

Pace Yourself And Be Flexible

This is very important. That’s because roadblocks along the way are inevitable. Change takes time. That’s why healthcare must focus also on little victories and their role in achieving larger goals. Small wins matter than a one-time big bang approach. After all, little changes can turn into a monumental change.

Build The Healthcare System Of The Future

Digital services will be one of the most important factors in the transformation of healthcare. However, innovators must not underestimate the challenges along the way. Some analysis of healthcare and digital trends highlights some of the challenges. Such as regulatory barriers, economic hurdles, and difficulties in digitizing patient data effectively.

Today, digital means are supporting and accelerating the systemic shift to value-based healthcare. Additionally, new intelligence in hardware and other objects is bridging the gap. Particularly between the physical and digital worlds.

In this manner, hospitals, physician’s offices, and payers will become accessible via click, tap, and scroll. Thus helping the payers and providers give to consumers what they want. And such examples are better health outcomes at lower costs. As well as convenience and a better experience.