Digital adoption

Digital Adoption in Healthcare: What the Future Looks Like Now

Today, we’ve seen how health goes digital. Most countries around the world are leaning toward digital adoption in healthcare. But, how are things going on now?

Read on to learn more.


When providers introduce change to consumers, it is always a challenge.

Consider when you notice that an app on your smartphone needs an update. You already know that updating the app would improve it. But, you just do not want to do it.

Trying something different can be translated to a temporary discomfort of unfamiliarity. You also believe that it will cause a delay in the process.

Healthcare is affected by this particularly. This industry is a field that has been trying to give digital solutions to patients. But for a long time, they met a lot of challenges.

There are already many options for telehealth services before the COVID-19 pandemic. But, less than 20% of the population has ever tried it.

Now, the crisis forced us to adopt these digital solutions. With the social distancing restrictions, the face of medicine has shifted significantly.

Telehealth in Digital Adoption in Healthcare

Telehealth outlines digitally remote health services and processes. It actually comprises both clinical and non-clinical services, which includes:

  • diagnosing
  • drug prescription
  • making appointments
  • accessing medical records
  • paying health bills
  • remote/robotic surgery
  • mental health care
  • medical advice
  • monitoring of symptoms
  • medical studies and content management
  • healthcare system management and integration
  • training and supervision for practitioners
  • administrative work and data entry
  • gathering of health data, research, and analysis

On the other hand, telemedicine specifically denotes remote clinical care services.

Digital Adoption in Healthcare in Times of COVID-19

There are many advantages to having more digital solutions for medical care for both doctors and patients.

But prior to COVID19, most patients opted for less efficient ways. They still want to see a doctor in person and continue to connect with medicine in the normal way. This did not change until March 2020.

Telehealth visits increased by 50% in that time, as per Frost & Sullivan’s research. People were suddenly unable to decline a video consultation instead of an in-person appointment.

Even companies like eConsult said that digital consultations spiked up. It went from 300 to 3,000 digital consultations every hour. What a change!

Why is telehealth is so crucial now? One reason is that 1 out of 3 doctors is older than 55. Telehealth protects those that have the highest risk of infection. And this is true especially on the frontline of COVID-19.

As a result, it is critical to ensure that doctors can quickly onboard and use devices.

There are a surprising number of new users. As a result, the demand for support is quite high within telehealth services. That is why a Digital Adoption Platform, such as WalkMe, is critical.

WalkMe DAP gives simplified support, a faster user training process, and a centralized knowledge base. As a result, doctors can keep treating and save millions around the world.

Now, we expect more trends in digital adoption in healthcare. They are not just a luxury now. They are vital for everyone.

Digital Transformation Digital Transformation in Industries

Digital Transformation in Healthcare: Key Trends

What are the key trends for digital transformation in healthcare? And what do these mean for healthcare workers and their patients?

Let us take a look at this article to know more.

Digital Transformation in Healthcare

Digital transformation or Dx has a lot of good effects in the sector. It is changing how people get their health and care needs for the better.

We saw the rise of many health techs because of Dx. Thus, helping not only the workers but also the patients.

The main aim of Dx in healthcare is to:

  • simplify physicians’ work
  • better the systems
  • better the patient outcomes
  • lessen human error
  • lower costs

So, what are the trends we are seeing today?

Digital Transformation in Healthcare: Key Trends

On-Demand Healthcare

People today get busier day by day. So, on-demand healthcare means that patients want things:

  • on their preferred time
  • when they are available
  • wherever they want

So, mobile is the answer. Because a lot of patients go to the Internet using their mobile devices. May it be to:

  • look for doctors
  • look for hospitals and medical facilities
  • book medical appointments

Also, doctors can now give on-demand healthcare to patients. This is because we can see a rise in the “gig” industry.

Where an online platform can link doctors and medical facilities. This is so that they match their expertise with the kind of help patients need.

Wearable Medical Devices

The rise of wearable devices is now helping healthcare companies to get health data. And this trend is rising.

This is because people today now want to keep getting updates about their health.

So, companies in the sector are focusing on making these devices. This is so that it is easier for them to check their high-risk patients.

Further, these devices have:

  • Heart rate sensors
  • Exercise trackers
  • Sweat meters
  • Oximeters

Also, these devices can help companies save a lot of money. In the US, it can save them almost a whopping $7 billion a year.

Blockchain e-Health Records

Blockchain got know because of cryptocurrency. But this is not the only place it can be of use.

Blockchain is a digital database of transactions shared in a network of computers. Then, it lets customers exchange info with suppliers in a safe way and there is no need for a third party.

So, healthcare is now making use of this for e-health records (EHR). This is because it needs a safe space so that cybercriminals cannot state vital info.

EHR is very crucial because it is an electronic medical chart with a patient’s:

  • medical history
  • diagnoses
  • treatment plans
  • test result
  • more health records
  • home address
  • past workplace
  • credit card numbers

Virtual Reality

The time has come for virtual reality (VR) to enter the medical scene. VR now changes the way to treat patients.

VR is now used to help patients with chronic pain for example. Not only does it treat pain, but it can also help in:

  • anxiety
  • stroke
  • post-traumatic stress disorder

Also, VR now helps doctors to hone their skills or plan tough surgeries.